Complaints
Brookfield Multiplex Capital is committed to maintaining a high standard of customer service consistent with best practice principals. Should you at any time wish to make a complaint below is a brief outline of the steps you should take. More details can be found in the Brookfield Multiplex Capital Complaint Resolution Guide.
- Contact us and explain the problem. If you use an intermediary such as a financial planner or broker they can convey the complaint to us on your behalf.
- If your complaint cannot be resolved over the phone, you can make a formal written complaint to us.
- If you are unsatisfied by the outcome you can contact the appropriate external dispute resolution service.
Read the Multiplex Capital Complaint Resolution Guide.
Brookfield Multiplex Capital Customer Service
Email: clientservices@brookfieldmulitplex.com
Free call: 1800 570 000