Customer Services
Tel: 1800 570 000
Email: clientservices@brookfieldmultiplex.com
Institutional investors and advisers
Brookfield Multiplex Capital Distribution Team
Australia - 1800 570 000
New Zealand - (09) 296 2108
Email: clientservices@brookfieldmultiplex.com
Media enquiries
Kerrie Muskens
Email: media@brookfieldmultiplex.com
Tel: +61 (02) 9256 5000
Complaints
Brookfield Multiplex is committed to maintaining a high standard of customer service consistent with best practice principals. Should you at any time wish to make a complaint below is a brief outline of the steps you should take.
Contact us on the above number and explain the problem.
- If you use an intermediary such as a financial planner or broker they can convey the complaint to us on your behalf.
- If your complaint cannot be resolved over the phone, you can make a formal written complaint to us.
- If you are unsatisfied by the outcome you can contact the appropriate external dispute resolution service.
More details can be found in the Brookfield Multiplex Capital Complaint Resolution Guide
Enquiries